Privacy Policy

At our store, customer satisfaction is our priority. We want your experience with our products to be excellent. Therefore, we have created this policy clearly and transparently. If something doesn't meet your expectations, we're here to help!


Personal Data Collected

  • We collect the following personal data to manage orders and improve the experience on our website:

  • Identification data: Name, address, telephone number and email.

  • Payment data: Credit card information or other payment methods (data is processed securely by certified third parties).

  • Browsing data: IP address, cookies and information about website interactions to improve performance and personalize browsing.

Purposes of Data Processing

  • The data collected is used to:

    • Process orders and make deliveries.

    • Customer communication, including order updates or product and promotion information.

    • Continuous improvement of the shopping experience, through analysis of website usage data.

    • Compliance with legal obligations, such as issuing invoices and other tax requirements.

Data Sharing

  • Your personal data may be shared with third parties in the following circumstances:

    • Service providers (carriers, payment platforms) to ensure order processing and delivery.

    • Public authorities, when required by law or court order.

    • Under no circumstances do we sell or commercialize our customers' personal data to third parties.

Data Security

  • We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. Financial transactions are encrypted and processed securely by certified third parties.

Data Retention

  • Personal data will only be stored for as long as necessary to fulfill the purposes for which it was collected, or to comply with legal obligations, after which it will be deleted or anonymized.

Data Subject Rights

  • Under the GDPR, customers have the following rights:

    • Right to access your personal data.

    • Right to rectify incorrect or outdated data.

    • Right to erasure (right to be forgotten), provided there are no legal obligations that justify its retention.

    • Right to object to the processing of your personal data, in certain circumstances.

    • Right to data portability, where applicable.

    • To exercise your rights, you can contact us via email support@zukacards.com .

Use of Cookies

  • We use cookies and similar technologies to improve your website experience and analyze traffic. You can manage your cookie preferences in your browser settings.

Changes to This Privacy Policy

  • We may update this Privacy Policy to reflect changes in the law or our website practices. We recommend that you review this page regularly to stay informed of any changes.

Contact

  • If you have any questions or concerns about our Privacy Policy or the processing of your personal data, you can contact us via email support@zukcards.com .